TERMS OF SERVICE
Last Updated: 25 February 2026
These Terms and Conditions (“Terms”) govern your access to, browsing of, and use of the website operated under the trade name LaUrbania (hereinafter referred to as “we,” “us,” “our,” or “LaUrbania”). These Terms constitute a legally binding agreement between you, the user of the website, and LaUrbania. By accessing this website, creating an account, placing an order, or otherwise engaging with any part of the website or its services, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any provision contained herein, you must refrain from using this website and discontinue access immediately.
1. Eligibility
By accessing or using this website, you represent and warrant that you are at least eighteen (18) years of age and legally competent to enter into binding contracts under applicable law. If you are under the age of eighteen (18), you may use this website only under the supervision and express consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. You further agree that all information provided by you at the time of account creation, order placement, or otherwise during your use of the website is true, accurate, current, and complete, and that you will promptly update such information to maintain its accuracy.
2. Use of the Website
You agree to access and use this website solely for lawful purposes and in strict accordance with these Terms and all applicable laws and regulations. You shall not use this website in any manner that could damage, disable, overburden, impair, or interfere with the proper functioning, security, or integrity of the website or its associated systems. You expressly agree not to attempt to gain unauthorized access to any portion of the website, its servers, databases, or networks connected thereto. You shall not upload, transmit, distribute, or otherwise introduce any viruses, malware, trojan horses, or other harmful or malicious code. Furthermore, you agree not to scrape, crawl, copy, reproduce, modify, distribute, or commercially exploit any content, data, imagery, or materials from this website without our prior written consent. We reserve the absolute right, at our sole discretion, to suspend, restrict, or permanently terminate your access to the website if we determine that you have violated these Terms.
3. Account Registration
In order to place orders or access certain features of the website, you may be required to create and maintain an account. When registering, you agree to provide complete and accurate information and to update such information as necessary to ensure it remains current. You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for all activities that occur under your account. LaUrbania shall not be responsible or liable for any loss, damage, or unauthorized transactions arising from your failure to safeguard your account credentials or from any unauthorized access to your account that occurs due to your negligence.
4. Product Information
We make reasonable efforts to ensure that all product descriptions, specifications, images, and pricing information displayed on the website are accurate and up to date at the time of publication. However, despite our best efforts, errors, inaccuracies, or omissions may occasionally occur. Variations in product appearance, including but not limited to differences in color, texture, or finish, may arise due to differences in digital screen settings, lighting conditions during photography, or natural characteristics of materials. Such minor variations shall not be considered defects or grounds for dispute. Product images are provided for illustrative purposes only and may not perfectly reflect the exact product delivered. We reserve the right to correct any inaccuracies and to modify product descriptions, specifications, or pricing at any time without prior notice.
5. Pricing and Payment
All prices displayed on the website are listed in Indian Rupees (INR) and are subject to change without prior notice at our sole discretion. Prices may include applicable taxes unless otherwise stated. We accept prepaid digital payment methods through secure third-party payment gateways, including but not limited to UPI, credit cards, debit cards, and net banking facilities. Cash on Delivery (COD) is not offered as a payment option. By placing an order, you authorize us to charge your selected payment method for the full order amount, including applicable taxes and shipping charges. We reserve the right to refuse, cancel, or limit any order at our discretion, particularly in cases involving suspected fraudulent activity, pricing errors, unusual purchasing behavior, or product unavailability. If an order is cancelled after payment has been processed, any amount received shall be refunded to the original payment method in accordance with standard processing timelines.
6. Shipping and Delivery
All delivery timelines displayed on the website are approximate estimates and are provided for informational purposes only. While we endeavor to process and dispatch orders promptly, we do not guarantee delivery within a specific timeframe. Delays may occur due to circumstances beyond our reasonable control, including but not limited to courier service disruptions, logistical constraints, remote delivery locations, weather conditions, governmental restrictions, or other unforeseen events. Once an order has been handed over to the designated shipping carrier, the risk of loss or damage shall pass to you. We shall not be liable for delays, loss, or damage caused by third-party courier services after dispatch.
7. Order Cancellation
Orders may be cancelled by the customer prior to dispatch by contacting our support team. Once an order has been dispatched, cancellation shall not be permitted, and customers must proceed in accordance with our Returns & Exchanges Policy. We also reserve the right to cancel any order prior to dispatch at our sole discretion, including but not limited to cases involving payment verification issues, suspected fraud, inventory shortages, or pricing discrepancies.
8. Returns and Exchanges
All returns and exchanges are subject to and governed by our separate Returns & Exchanges Policy, which forms an integral and binding part of these Terms. By placing an order on our website, you agree to comply with the conditions and procedures outlined in that policy. We reserve the right to refuse or reject any return or exchange request that fails to meet the specified eligibility criteria, including but not limited to non-compliance with usage conditions, damage, missing tags, or requests made outside the permitted return window.
9. Intellectual Property
All content, materials, and intellectual property available on this website, including but not limited to the LaUrbania brand name, logos, designs, product imagery, text, graphics, layout, and website structure, are owned by or licensed to LaUrbania and are protected under applicable intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to access and use the website strictly for personal and non-commercial purposes. Any unauthorized reproduction, distribution, modification, transmission, display, or commercial exploitation of website content is strictly prohibited without prior written consent from LaUrbania.
10. Third-Party Services
In order to operate efficiently and provide services to our customers, we may engage third-party service providers, including payment processors, logistics partners, hosting providers, and analytics platforms. While we carefully select reputable partners, we do not control and are not responsible for the independent policies, actions, or omissions of such third parties. Your interactions with third-party services are governed by their respective terms and privacy policies.
11. Disclaimer of Warranties
The website and all products made available through it are provided on an “as is” and “as available” basis without any express or implied warranties. We do not warrant that the website will operate without interruption, be free from errors, or be free from viruses or other harmful components. Although we strive to maintain quality standards and operational reliability, we make no guarantee that all defects will be corrected immediately or that access to the website will always remain uninterrupted.
12. Limitation of Liability
To the fullest extent permitted under applicable Indian law, LaUrbania shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or purchase of products. This includes, without limitation, loss of profits, revenue, data, goodwill, or business opportunities. In all circumstances, our total aggregate liability for any claim related to a specific purchase shall not exceed the amount actually paid for that product. Nothing in these Terms shall operate to exclude or limit liability where such exclusion is not permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless LaUrbania, its proprietors, employees, affiliates, agents, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your breach of these Terms, your misuse of the website, or your violation of any applicable laws or third-party rights.
14. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, pandemics, governmental actions, strikes, supply chain disruptions, power outages, technical failures, or courier service interruptions.
15. Electronic Communication
By using this website, you consent to receive communications from us electronically, including but not limited to order confirmations, shipping notifications, policy updates, and customer service communications. You agree that all electronic communications satisfy any legal requirement that such communications be in writing.
16. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms, and the remaining provisions shall remain in full force and effect.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.
18. Changes to Terms
We reserve the right, at our sole discretion, to modify, amend, or update these Terms at any time by posting revised Terms on the website. Your continued use of the website following the posting of such changes shall constitute your acceptance of the revised Terms.
19. Contact Information
For any questions or concerns regarding these Terms and Conditions, you may contact us at:
Brand: LaUrbania
Email: support@laurbania.com